Payment

Kratom industry always challenging, government try to ban this substance and the bank are ban kratom transaction.

We are pretty sure other kratom vendor will always receive this issue, even they have been working with overseas bank for credit card processing for a years. Someday when they have collected much fee from your transaction, they will kick you away.

However, there is always a way. We know that you may find this overwhelming and unusual at first, but, trust us, it will get into your blood with time! By learning this method and using this method, you help all kratom industry.

  • Bank Transfer

    If you choose a payment by bank transfer, you will receive an automated email giving you further instructions how to finish the transaction.

    Bank transfer is very advantageous for shoppers who do not have a credit card, or do not want to use it to complete a distance sale payment through internet, telephone, or mail. Bank transfer is also a very safe and secure payment method, as both account holders must have a proven identity

  • Credit Card

    Processing credit cards for kratom is very difficult. We use link by email to make it possible. We have working with local payment gateway and all transaction must be in Indonesia Currrency.

  • Western Union

    Western Union’s network lets you send money that can be picked up as cash within minutes worldwide or choose cheaper but slower delivery options to bank accounts abroad.

    Send money the fast, reliable way with Western Union. Detailed information appear after checkout.

  • Paypal

    Use PayPal to securely, send money online using a bank account, debit or credit card in the US or transfer money internationally.

    To make payments using paypal, we recommend you use the payment method
    “Send money to friends and family”.

    Please confirm first with us via chat on our website before you make payment and any words regarding Kratom cause an immediate lock on both of our accounts. So please do not mention Kratom, or strain names.

  • Transferwise

    Sending money abroad is deceptively expensive, thanks to the hidden charges we’ve all been forced to pay. The banks claim “free money transfers”, “0% commission.” Sounds like money’s already flowing freely, but far from it. It’s pure propaganda.

    TransferWise removes all the wrongness, letting people send money abroad at the lowest possible true cost. Using only real exchange rates and tiny not-hidden-fees. Headaches averted, and a revolution sparked.

    Please visit TransferWise to more information.

Shipping

We process international orders through POS Indonesia. Our postal agreement allows us to ship to most countries.

Some first-time kratom buyers expect to buy kratom bulk directly from countries where it grows. Some people might also think that international kratom shipping takes a long time. In fact, kratom wholesalers in USA and kratom consumers in the USA prefer purchasing kratom directly from where it grows even though the shipping might take some time.

  • Do you ship globally?

    We process international orders through POS Indonesia. Our postal agreement allows us to ship to most countries.

    For US customer we dont ship some state: Alabama, Arkansas, Indiana, Tennessee, Vermont, and Wisconsin. See reference here.

  • When will you ship my order?

    We will ship your order after we receive your payment, for bulk quantity order if some product out of stock we will waiting maximum 1 week (usually 2-4 days) to waiting product in stock and then we will ship your order after finish packaging.

  • Will I receive tracking on my package?

    Yes, definitely. Petraborneo.com operated business located in West Kalimantan and will ship you package to POS Indonesia located in Jakarta, take 1-3 days for arrived in POS Indonesia. After Courir release you tracking number we will put you tracking number in your account page. All orders will receive email about order status include tracking number. Occasionally, tracking will be displayed as invalid on the POS Indonesia website.

    Please be patient as often this “invalid” tracking number will correct itself once scanned in at the main POS Indonesia hub. Be sure to add lukasanang36@gmail.com to your whitelist so our emails don’t end up in your junk mail folder.

  • How To Track My Package?

    You can track in Pos Indonesia or using thirdparty tracker in 17track and Aftership

  • Estimated Delivery

    This estimated for ship to USA by EMS POS Indonesia is 6-10 days.

    Please note that the expected delivery date is provided by the courier, and is subject to change. For any questions, please contact the courier directly.

  • Who pays for international import taxes?

    International orders may be subject to import duties and taxes on receipt of the package in the destination country. The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, Petra Borneo has no control over these charges. Customs determines these charges and we has no way of knowing what these charges may be. Petra Borneo is not responsible for any actions taken by customs or the chosen package delivery service.