August 20, 2018.
Collection and Use of Personal Information
Personal information is data that can be used to track or contact a single person.
Here are some examples of the types of personal information Herbs Island may collect and how we may use it:
What personal information we collect
- When you create a Herbs Island Website account, apply for commercial credit, purchase a product, download a vendor specification, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
- When you share your products with family and friends using Herbs Island products and send a gift, Herbs Island may collect the information you provide about those people such as name, mailing address, email address, and phone number. Herbs Island will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
How we use your personal information
- The personal information we collect allows us to keep you posted on Herbs Island’s latest product announcements, blogs, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
- We also use personal information to help us create, develop, operate, deliver, and improve our products, content, and advertising, and for loss prevention and anti-fraud purposes.
- We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services.
- From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Herbs Island, you may not opt out of receiving these communications.
- We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Herbs Island’s products, services, and customer communications.
- If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
- We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a Herbs Island product is used so that we can better understand customer behavior and improve our products, services, and advertising.
- We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address.
- With your explicit consent, we may collect data about how you use your device in order to help web developers improve our website.
If we do combine non-personal information with personal information the combined information will be trea>Service Providers
Herbs Island shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.
The Herbs Island website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Herbs Island protects your information during transmission by using SSL (Secure Sockets Layer) technology, which encrypts information you input. The SSL technology works by sending all of your personal information, including credit card, password, name, and address to us in an encrypted code. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during processing. But other than that, your information is never displayed or given to any third party.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.